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Contact Viagogo Italy Customer Service

How to Reach a Person at Viagogo Italy

Verified Contact Information

Customer Service:

  • +54 115 984 2168
    Argentina
  • +3 980 072 7435
    Italy
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Viagogo Italy Emails:

Customer Service
Corporate Service, Order Issues
Legal
Privacy Inquiries
Media
Press Inquiries

Viagogo Italy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Viagogo Italy Phone Number
+3 980 072 7435
Average Hold Time
00:06:18
Most Popular Viagogo Italy Email Address
customerservice@orders.viagogo.com
Viagogo Italy Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
Contact Method Distribution
37% phone, 63% email
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
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PissedConsumer Club

Contact Information

Viagogo Italy Website:

Viagogo Italy Help Center:

Corporate Office Address:

viagogo AG
Rue du Commerce 4
Geneve, Geneva 1204
Switzerland

Summary of Viagogo Italy Customer Service Calls

89 TOTAL
CALLS
05:12 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Viagogo Italy?

Shipping and Delivery Question:

  • “I did not receive my tickets”
  • “My tickets haven’t been delivered”
  • “Tickets not received and event is 6 hrs away”

Product/ Service Question:

  • “Problem with tickets”
  • “I cant have access to my tickets and my concert is in han hour or so…”
  • “Purchased tickets”

Request for Information Question:

  • “I haven't reseved the confirmation e-mail”
  • “Assistance with email and accessing tickets”
  • “Question about email received (unable to read Italian)”

Payments and Charges Question:

  • “They never sent the tickets we paid for”
  • “They did not give us our paid for tickets.”
  • “My tickets were over charged”

Website/ Application Question:

  • “I had F1 tickets and planned the trip for my mom’s 80th birthday and when we landed your site is down and you’re saying you don’t have them.”
  • “I can’t download the e-tickets”
  • “Cant download my ticket”

Other Question:

  • “I wantvto keep my tickets”
  • “Biglietti non pervenuti”
  • “Tickets have not been received by email and event is 6 hours away”

About

Related Companies

Viagogo, StubHub, Viagogo UK, Viagogo South Africa, Viagogo Germany

Summary

Viagogo AG is a privately held company which specializes in selling tickets for different live events. It was founded by Eric Baker in 2006. The headquarters is based in Geneva, Switzerland. Viagogo offers an online marketplace where people can buy and sell tickets to concerts, sports, theatre, and festivals which took place in Italy and worldwide. Booking cancellation can be made before ticket is purchased. The company has an Affiliate Program for partners. Viagogo ships the tickets worldwide. Available payment options are Visa, MasterCard, American Express, and bank transfer. It is possible to use PayPal service. The company accepts payments in USD, EUR or GBP. Purchase and sale status can be tracked in personal profile on the company website.

Viagogo Italy reviews and complaints

Viagogo Italy is ranked 84 out of 381 in Tickets category

Compare Viagogo Italy Customer Service To

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