Contact Viagogo Italy Customer Service
How to Reach a Person at Viagogo Italy
Customer Service:
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+54 115 984 2168Argentina
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+3 980 072 7435Italy
Viagogo Italy Emails:
Viagogo Italy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Viagogo Italy Phone Number | +3 980 072 7435 |
| Average Hold Time | 00:06:18 |
| Most Popular Viagogo Italy Email Address | customerservice@orders.viagogo.com |
| Viagogo Italy Live Agent Availability | 21% of callers successfully reach a real person |
| Issue Resolution Rate | Low (9% reported full resolution) |
| Contact Method Distribution | 37% phone, 63% email |
| Common Reasons for Contact | Product/ service, website/ application, shipping and delivery |
Contact Information
Viagogo Italy Website:
Viagogo Italy Help Center:
Corporate Office Address:
Summary of Viagogo Italy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Viagogo Italy?
Shipping and Delivery Question:
- “I did not receive my tickets”
- “My tickets haven’t been delivered”
- “Tickets not received and event is 6 hrs away”
Product/ Service Question:
- “Problem with tickets”
- “I cant have access to my tickets and my concert is in han hour or so…”
- “Purchased tickets”
Request for Information Question:
- “I haven't reseved the confirmation e-mail”
- “Assistance with email and accessing tickets”
- “Question about email received (unable to read Italian)”
Payments and Charges Question:
- “They never sent the tickets we paid for”
- “They did not give us our paid for tickets.”
- “My tickets were over charged”
Website/ Application Question:
- “I had F1 tickets and planned the trip for my mom’s 80th birthday and when we landed your site is down and you’re saying you don’t have them.”
- “I can’t download the e-tickets”
- “Cant download my ticket”
Other Question:
- “I wantvto keep my tickets”
- “Biglietti non pervenuti”
- “Tickets have not been received by email and event is 6 hours away”
About
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Viagogo AG is a privately held company which specializes in selling tickets for different live events. It was founded by Eric Baker in 2006. The headquarters is based in Geneva, Switzerland. Viagogo offers an online marketplace where people can buy and sell tickets to concerts, sports, theatre, and festivals which took place in Italy and worldwide. Booking cancellation can be made before ticket is purchased. The company has an Affiliate Program for partners. Viagogo ships the tickets worldwide. Available payment options are Visa, MasterCard, American Express, and bank transfer. It is possible to use PayPal service. The company accepts payments in USD, EUR or GBP. Purchase and sale status can be tracked in personal profile on the company website.
Viagogo Italy is ranked 84 out of 381 in Tickets category
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