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Viagogo Italy

Viagogo Italy

www.viagogo.it
What is your customer experience with Viagogo Italy?

Viagogo Italy Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Viagogo Italy has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Honesty and reliability", "Know that this is not a serious vendor - when it sells a false product it will not honor it's guarantee".

  • Most users ask Viagogo Italy for the refund as a solution to their issues.

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Media from reviews

Viagogo Italy - Ticket delivery
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tickets milan phone refund number ticket delivery future rescheduling concert address
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Irakli G Ijn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tbilisi, Kalaki Tbilisi

Ticket delivery

Viagogo Italy - Ticket delivery
Viagogo Italy - Ticket delivery - Image 2
Contains 1 confidential file for company representatives

Hello,

delivery company UPS delivered our tickets to hotel Sant Angelo Palace- Napoli, but unfortunately hotel staff refused. Today I called in hotel, explained them situation and asked to receive tickets in the name of this people: Ekaterine Razmadze, Irakli Gelashvili, Davit Nikoleishvili and Tatia Aleksishvili

(Order ID: 51065**** tracking number: 1Z0Y678E689241****) They agreed to receive and save before our arrival.

I apologize you for inconvenience.

Please let me know when our tickets will be delivered.

Hotel adress: Piazza Giuseppe Garibaldi, 60 , 80142, Naples

Tel: +39 081 2****11

Sincerely,

Irakli Gelashvili

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FRANCA R Kze

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Milan, Lombardy

Purchased tickets

Contains 2 confidential files for company representatives

I'm an ordinary person (not famous) who has never received two tickets, to go to the performance 'Bolle and friends' on 18th June 2022 in Milan, paid two months before on line (380.14 euros).

Viagogo was incapable to deliver them on time.

I'm really disappointed as I called this notorious group and they reassured me I was receiving the tickets, which I couldn't get with the first delivery in May, on time to go to Arcimboldi Theatre in Milan on 18th June 2022.

After lots of emails and phone calls I have never seen my tickets.

It's a shame!

Franca Rossi

View full review
Loss:
$40119

Preferred solution: Full refund

User's recommendation: Honesty and reliability

Anonymous
map-marker Ramnicu Valcea, Valcea

Purchased tickets

We want to know more detailes for The purchased ticket's that We bought online. Thank you very much for your answer.

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Samuel S Lrx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sold a false product and refuses to give me a refund

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Contains 1 confidential file for company representatives

I want to see Notredame de Paris in Palermo on June 28. The venue has been canceled.

Notredame will tour Sicily in August.

Two scenarios:

I purchase a venue that exists and AFTER THE PURCHASE this venue is rescheduled - the risk of a future rescheduling is mine.

I purchase a venue that does not exist AT THE TIME OF PURCHASE - there is no risk of future rescheduling since this had already taken place.

I was sold a false product. A product that did not exist at the time of purchase.

View full review
Loss:
$719
Cons:
  • Sell non-existing venues and consider the false sale as final

Preferred solution: Full refund

User's recommendation: Know that this is not a serious vendor - when it sells a false product it will not honor it's guarantee

Francesca B Loz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Milan, Lombardy

Rimborso biglietti mai emessi

Ho acquistato due biglietti per concerto Harry style del 13 febbraio che non

Si è svolto.

Ora non potrò avere i biglietti per il concerto che verrà fissato in quanto il sito via go go è stato oscurato.

Chiedo limmediato rimborso di euro 722.

Avv Francesca Bianchi

View full review
Loss:
$722

Preferred solution: Full refund

ilham d

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Istanbul, Istanbul

Online Sales Platform

Hello,

I would like to know if viagogo system will allow to sell Turkey & Italy Euro 2020 match tickets? I know the ticket transfer deadline is tonight 23:59, but the system has been closed suddenly with no information.

Thank you,

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Heber Hbr

Didn't Deliver the Tickets

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Viagogo Italy - Didn't Deliver the Tickets
Viagogo Italy - Didn't Deliver the Tickets - Image 2
Viagogo Italy - Didn't Deliver the Tickets - Image 3
Viagogo Italy - Didn't Deliver the Tickets - Image 4

I booked a flight from NYC to Rome and purchased tickets to the AS Roma game on 28 May 2017 three months in advance. 5 days before the game they emailed me and told the tickets I paid for were no longer available.

Of course there seems to be no way to get a hold of them via email or phone. This is not acceptable, besides a refund they need to reimbursement for the added expense of buying tickets so late. I demand a response to my inquiry and I demand tickets to the game for me and my son. What is the number to the better business bureau where I can report your unsavory actions?

I have attached what the new price I was forced to pay.

and the email from Viagogo, saying that they were sorry, nothing else. Sorry doesn't satisfy me.

View full review
Loss:
$518
Cons:
  • No customer service
  • Scammers
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous

Viagogo Customer Care Review

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I purchased 2 tickets for the 1975 concert in Milan for Feb 2017. Subsequently cancelled and I have been given 72 hours to apply for a reimbursement with no details of how, no address, no operative telephone numbers.

They are not replying to emails nor MMS.

I have been swindled out of €177!!! I am disgustef snd will ensure that everyone on social media hear about this.

View full review
Reason of review:
Return, Exchange or Cancellation Policy

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